ARGH!.. there is a broken part on my HQ!.. it's the metal litle arm that the thead goes under after it goes through the spring. I am so sad but HQ has promised to send it out by overnight service so it should be here tomorrow and Bill will come back and put it all right. In the mean time I will watch the dvd and drown my sorrows in a bowl of ice cream... check back tomrrow for more details!